Return Policy
At The Rosette Imprint, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
– Products that can be returned within 7 days of receipt.
– To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
– Customized or personalized products are not eligible for returns unless they arrive damaged or defective.
Return Process
– To initiate a return, please contact our customer support team at contact@ with your order number and reason and photographs in case of damage for the return.
– Once your return is approved, we will provide instructions on how to send the item back.
Refunds
– Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7 days.
Non-Returnable Items
– Custom-made or personalized items
– Products marked as final sale or clearance items
Damaged or Defective Items
– If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange a replacement or refund at no additional cost.
Return Shipping
– Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
For any further questions or concerns, feel free to reach out to us at contact@. We are here to assist you!